Secure Web Administration

• Manage Allworx systems from anywhere via secure web access.
• Configure system and user settings.
• Download and install software keys.
• Assign administrative privileges using four role-based user access levels.

My Allworx Manager

• Easily access call details, directory, phone features, and many more.
• Schedule, modify, and monitor conference calls.
• See eligible advanced software license keys for your handset.
• For supervisors, set up agents and queues, and access basic queue statistics.

Voicemail-to-email

• Get voicemail messages as WAV file attachments right from your inbox.
• Set up to receive SMS text alerts when new voicemails arrive.
• For important shared voicemail boxes, set up an automatic escalation path to
• notify select users via text or email until the voicemail messages are retrieved.

Unlimited call routes

• Change call routes based on your presence setting or if you’re on an active call.
• Incoming calls can set up to ring multiple handsets simultaneously, including
• internal extensions and outside numbers.
• If the call is not answered in the first attempt, re-route the call to other internal extensions or outside numbers.
• Create customized call routes based on specific incoming outside phone numbers, area codes or internal extensions.

Auto attendants

• Allworx provides 9 to 32 auto attendants, depending on the system model.
• Supports up to nine custom greetings and one custom message.
• Different greetings based on pre-programmed schedules.
• Ability to route to other auto attendants, call queues, or extensions.

Remote IP Phone systems

• Replicate all the features of your IP phone in the office, including the same extension.
• Simply plug the pre-programmed Allworx IP phone into your home cable/DSL router.
• No additional phone license or VPN hardware appliance needed.

Presence Settings

• Simply update your Allworx presence to automatically change your greeting and call route.
• Set your presence to In Office, At A Meeting, On Vacation, On Business Trip, At Home, Away or Busy.
• Access your presence settings from Allworx IP phone, Allworx Reach™ mobile app, Allworx Interact™ Professional, My Allworx Manager, etc.

Door relay

10 paging zones