Auto Dealer Call Recording

ReciteWorx is the quality assurance and marketing campaign management system that provides the insight you need to improve your results.  Incremental car sales, significant improvement in customer satisfaction and an improved work environment are all benefits to be realized!!!

Successful automotive dealerships excel because they know which marketing campaigns are productive, they refine the phone habits of their associates and they know what the leading associates are saying to convert leads to sales.  Through data analytics and training through best practices, you can improve your dealerships results very quickly.

  • Did you know by having your sales team properly answering basic questions, prospective customers will request an appointment 58% of the time?
  • And about 49% of the calls to Sales are about Sales so are your salespeople getting each call?
  • Are you aware that 85% of the calls for the Used Car Department are Sales opportunities?
  • The worst is that 85% of people whose calls are not answered will not call back.

Here’s how ReciteWorx can help you

Quality AssuranceAll calls can be monitored and recorded so whether it is real-time coaching via a whisper feature or listening to recorded calls to uncover skill gaps, the ability to improve call results is within reach.
Effective Marketing SpendWith ReciteWorx, we capture the call results per campaign so your marketing team can focus accordingly. Real-time results, as well as daily, weekly and monthly reports, can be provided to summarize results.
Car Sales AnsweredBe sure you capture all calls into Sales. Unanswered calls or many rings before an answer can reflect an image of a disinterested Sales Team. With the proper setup, calls get answered quickly or a missed call is identified instantaneously and called back within minutes. Management can see call activity via a dashboard to provide a real-time view.
Improve Customer SatisfactionReduction in response time and improved call interactions improve customer satisfaction as well as individual results. Happy Customer, Happy Life!!!
Improved work environmentFair and equitable distribution of sales calls eliminates concerns of preferential treatment and the improvement of skills sets results in increased sales and therefore moral.

ReciteWorx provides visibility into staff productivity and call reporting enables search of recordings by day, time partial or whole number.

Eliminate those expensive solutions by getting the simple functionality you need at an affordable monthly price with zero set up costs.

Call 908-654-7874 to schedule a demo today!!!

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