|All calls can be monitored and recorded so whether it is real-time coaching via a whisper feature or listening to recorded calls to uncover skill gaps, the ability to improve call results is within reach.
|Effective Marketing Spend
|With ReciteWorx, we capture the call results per campaign so your marketing team can focus accordingly. Real-time results, as well as daily, weekly and monthly reports, can be provided to summarize results.
|Car Sales Answered
|Be sure you capture all calls into Sales. Unanswered calls or many rings before an answer can reflect an image of a disinterested Sales Team. With the proper setup, calls get answered quickly or a missed call is identified instantaneously and called back within minutes. Management can see call activity via a dashboard to provide a real-time view.
|Improve Customer Satisfaction
|Reduction in response time and improved call interactions improve customer satisfaction as well as individual results. Happy Customer, Happy Life!!!
|Improved work environment
|Fair and equitable distribution of sales calls eliminates concerns of preferential treatment and the improvement of skills sets results in increased sales and therefore moral.