Jersey City, Westwood, Woodbridge, Wyckoff, NJ
European Wax CenterProblem
Prior to working with Quick Copper, European Wax Center’s previous provider supplied them with inadequate support and training.Solution
The Quick Copper team became EWC’s 24/7 remote support service provider. QCC patiently trained the staff at EWC’s to utilize all the features their Allworx VoIP business telephone system had to offer. As a result, business has improved and IT headaches have disappeared.
Parisi Speed SchoolProblem
Parisi had antiquated phone systems in multiple locations without the capabilities they needed to operate efficiently. In particular, trainers and employees needed timely access to voicemail, whether at their desk or on the floor, and the system did not provide that feature.Solution
Quick Copper installed a new Allworx VoIP phone system, unifying locations under one combined 4-digit dialing system. QCC handles all billing, network security and Fortinet firewalls. With the installation of a new state-of-the-art video system and twenty-seven TV’s, the team at Quick Copper has set Parisi on a successful track for the future.
Youth Sports Franchise Business
Urgent Care Facilities
Linden, Secaucus, Springfield, West Orange, NJ
Care Station had numerous service providers, making it a challenge to manage costs and obtain service from the correct provider. Additionally, voice quality and dropped calls were an issue at all sites. Rapid service and response are extremely important for a business in the medical industry, and it was not being delivered.Solution
The Quick Copper team designed and streamlined all telecommunications services, including a new Allworx VoIP phone system utilizing SIP technology. QCC created a unified billing solution including unlimited local and long distance for Care Station, while also improving the network wiring by eliminating unneeded lines and reducing costs.
Sigma Plastics GroupProblem
Sigma Plastics Group has a number of locations. In the past, these locations were connected with dated technology. Because of this, the solutions they had in place included many unnecessary expenses, and created a number of technical complications. When problems arose, they found it difficult to reach the support and help they needed.Solution
The Quick Copper team has worked with Sigma Plastics Group since 1999. Recently, Quick Copper implemented a VPN solution utilizing Fortinet technology enabling carrier diversity throughout Sigma’s multi-site locations. As their trusted partner, QCC continually evaluates and implements new technology to ensure their voice and data infrastructure is commensurate with their needs.
Plastic Fabrications Company