Rob Forfa (CFO)
Cerebral Palsy League, Cranford, NJ
“They make it like we are their only customer…”
Rob Forfa, Chief Financial Officer at Cerebral Palsy League, is extremely pleased with the dependable service provided by Quick Copper.
“As a CFO, managing a phone system is something that I don’t want to have to worry about. With Quick Copper serving as my IT department, I don’t have to worry about the details.”
After 15 years with their old phone system, the organization decided that they needed to do something to update it.
“The technology was done. We looked at a few systems and then we met with Quick Copper and their executive team, and we felt like they were the right move for our company.”
The dependability of their service provider was essential to Rob,
“…phones are so critical with what we do here… we have to communicate with the school across the street where we have children with disabilities. It is critical that we communicate and the parents communicate. Quick Copper is very dependable.”
The Caller ID functionality of his new phone system is something that Rob values as well.
I get at least 10 sales calls a day, and the old phone system didn’t allow us to tell who it was calling. Quick Copper’s affordable installation of Caller ID has been huge for me.”
When asked why he has stayed with Quick Copper, Rob said,
“They make it like we are their only customer. That is really huge for me. I can’t say anything negative about them, and I just want to continue our relationship with them going forward”.
“Now, if we have an issue, we send an email to Quick Copper, and it is fixed immediately…”
Leon L., IT manager for a local religious organization is thrilled with the service and support that QCC has provided his organization.
“Quick Copper Communications has a team with expertise in this industry and the support has been incredible. Since our switch to QCC, we are on track to save $100,000 in a five year period.”
Leon sought out the help of Quick Copper to fix the issues with the organization’s old analog phone system by introducing a custom VoIP solution.
“Quick Copper outlined the solution, how it would be managed and what the benefits would be. Now, if we have an issue, we send an email to Quick Copper, and it is fixed immediately.”
He also cites Hal Dean, director of sales and business development, Sal Schifano, CIO, as well as the entire Quick Copper team as his main reasons for his continued business with QCC. When asked why businesses should choose Quick Copper, Leon replied,
“…because of the relationships, knowledge, and support. Anyone can bring in a solution to IT problems, but it’s the relationships that Quick Copper is able to build with customers that makes them stand out.”
Leon L (IT Manager)
Religious Organization, Somerset, NJ
Louis Fugaro (IT Manager)
JL Media Union, NJ
“I feel like I am a part of the family when I talk with them…”
Louis Fugaro, IT manager at JL Media was ecstatic about his past experiences with Quick Copper Communications, stating that
“QCC has helped bring stability, minimal down time, more savings, and great customer service to JL Media.”
Louis has been doing business with Quick Copper for over ten years, and claims he doesn’t know life without QCC!
We started with just using Quick Copper for firewall security, but have expanded to using Quick Copper for all our phone systems and other networking and data services.”
He enjoys the local feel of doing business with Quick Copper because he says,
“I feel like a part of the family when I talk with them, and I am never lost in the shuffle.”
When asked about QCC’s best quality, Louis responded with,
“Integrity. They are a talented, local company that is just as good as any of the big names.”